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Exam 9: Adapting Organizations to Todays Markets

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Question 71

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Some business organizations still follow the 1940s organizational theory of Max Weber.

A) True
B) False

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Question 72

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Martina is an experienced manager with excellent communications skills.The workers in her area are highly skilled and are capable of doing their work with very little direct supervision.Martina's span of control is likely to be quite broad.

A) True
B) False

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Question 73

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Rome Corporation is organized into departments such as finance,production,marketing,data processing,and accounting.Rome has chosen to departmentalize by function.

Maha is an employee of Chesstown Enterprises.As a lawyer,she provides legal advice and assistance to the firm's managers.Maha's job with Chesstown would be classified as a staff position.

The widely shared values within an organization that provide coherence and cooperation to achieve common goals is known as the:

Weber had a great deal of faith in managers.He was confident that a firm would do well if employees simply did as they were told.

Correctly structuring a business organization allows managers to avoid delegating responsibility and authority to employees.

Milton Learning Centres is a private firm specializing in helping students with learning problems.Located around the country,each centre employs a manager and several tutors and counselors.The counselors and tutors have a great deal of flexibility to design programs specifically for individual students.In fact,these first-line employees are considered to be the key people in the organization,and the manager's main function is to assist these employees in matters such as scheduling and securing necessary materials.This type of arrangement suggests that Milton is an inverted organization.

The ___________ is the nerve system of the informal organization.

John has just taken a job in the marketing department with the Shelling Company.After just a few days on the job,John has learned that the company has many layers of management,and seems to have a rule to cover almost every situation.These conditions suggest that the Shelling Company is a(n) :

If a particular function is one of a firm's core competencies,it should perform this function itself rather than outsource it to another organization.

Heather works as a sales representative for the Westerly Company.She really enjoys working for Westerly,because the company treats her and other sales representatives as highly valued employees.Sales reps at Westerly are given freedom and flexibility in their relationships with customers.While there are only a few layers of management at Westerly,Heather has found that these managers try their best to support and assist her efforts.Based on Heather's experience,it appears that Westerly is a(n) :

The line of authority that moves from the top of a hierarchy to the lowest level is called the:

Compared to the decentralized management structure,which of the following is a disadvantage of the centralized management structure?

The process of creating individual departments to do specialized tasks is called departmentalization.

Why does decentralization work well for a store like Roots?

The more experienced and capable the manager,the broader the span of control.

Small business organizations lack the size required to reap the benefits of division of labour specialization.

Some organizations today still thrive on Weber's theories.Give an example of a company and explain why it is effective for that business.

Mass production refers to the efficient production of a large quantity of goods.