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Large department stores, such as Sears or Hudson's Bay, are best classified as:


A) Limited-line stores
B) Scrambled merchandise stores
C) General merchandise stores
D) Hypermarkets

E) B) and D)
F) A) and B)

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Regional shopping centres are the suburban malls of today, containing 50 to 150 stores. The typical drawing distance is 5 to 10 miles from the mall. The centres often contain two or three __________, which are well-known national or regional stores such As Sears or Hudson's Bay.


A) warehouse clubs
B) general stores
C) anchor stores
D) off-price retailers

E) None of the above
F) B) and C)

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The pricing manager for Loblaws tries to ensure that the difference between their selling price and the price the manufacturer charges them is at least ten percent of the manufacturer's price. This is referred to as the:


A) original markup
B) markup
C) manufacturer markup
D) ten-percent strategy

E) A) and B)
F) A) and C)

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When developing marketing strategies, marketing managers use the elements of the marketing mix, which includes product, price, place, and promotion. The marketer can effectively control these elements to develop marketing strategies and to change those strategies in response to environmental changes. In a similar fashion, when developing retailing strategies, marketers use what is called the retailing mix, which includes:


A) store location, merchandise, and communications.
B) store location, merchandise, and personal selling.
C) merchandise, store location, pricing and communications.
D) product, merchandise, and communications.

E) A) and B)
F) B) and C)

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What is the retail positioning matrix? Give an example.

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Figure 15-7 Figure 15-7    -According to Figure 15-7, segment  D  represents which stage in the retail life cycle? A) Decline B) Maturity C) Early growth D) Accelerated development -According to Figure 15-7, segment "D" represents which stage in the retail life cycle?


A) Decline
B) Maturity
C) Early growth
D) Accelerated development

E) B) and C)
F) A) and D)

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Many supermarkets have in-store restaurants where a customer can buy prepared meals to take home or eat there. Supermarkets and restaurants that provide these same kind of meals are engaged in ________ competition.


A) intermodal
B) functional
C) intertype
D) institutional

E) None of the above
F) C) and D)

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The US retailer, Nordstroms, decided to rent a storefront along Yonge Street in Toronto, a major shopping and tourist area, and offer a two-week long early Christmas sale in November. Nordstroms then closed the location after two-weeks. This is an Example of:


A) extremely short retailing
B) limited retailing
C) surprise retailing
D) flash retailing

E) A) and B)
F) All of the above

Correct Answer

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Hypermarkets are:


A) category killers that specialize in electronics.
B) shopping malls anchored by four or more department stores such as Sears or Nordstrom.
C) large stores with more than 200,000 square feet offering a mix of food and general merchandise with prices below those of discount stores.
D) limited-service outlets focusing on general merchandise like that offered in department stores.

E) A) and B)
F) None of the above

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Describe the concept of innovative retailing and provide some recommendations to retailers who are looking to address the issue.

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The Country Curtains mail order catalogue is an example of ________retailing.


A) ownership
B) intertype
C) non-store
D) intrusive

E) C) and D)
F) A) and B)

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A diamond shop that only carries diamonds, could be best classified as a(n) :


A) intertype outlet.
B) specialty outlet.
C) scrambled merchandise store.
D) general merchandise store.

E) None of the above
F) A) and C)

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Van Heusen Factory Store, Bass Shoe Outlet, and Oneida Factory Store are examples of:


A) power centres.
B) one-price apparel chains.
C) hypermarkets.
D) outlet stores.

E) All of the above
F) C) and D)

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Figure 15-6  Figure 15-6    -According to Figure 15-6, outlets would add additional services between cells: A) 3 and 4. B) 1 and 2. C) 4 and 1. D) Between all cells. -According to Figure 15-6, outlets would add additional services between cells:


A) 3 and 4.
B) 1 and 2.
C) 4 and 1.
D) Between all cells.

E) A) and B)
F) None of the above

Correct Answer

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Competition between very dissimilar types of retail outlets that carry some of the same kind of merchandise is referred to as:


A) scrambled merchandising.
B) multi-service merchandising.
C) intertype competition.
D) breadth of line.

E) B) and D)
F) B) and C)

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Figure 15-5 Figure 15-5    -Which of the following stores would best fit in quadrant  C  shown in Figure 15-5? A) Bergdorf Goodman department store B) Dillard's department store C) Payless ShoeSource D) Kmart -Which of the following stores would best fit in quadrant "C" shown in Figure 15-5?


A) Bergdorf Goodman department store
B) Dillard's department store
C) Payless ShoeSource
D) Kmart

E) C) and D)
F) B) and C)

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What is the value of retailing for consumers and the economy?

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Customers of the Village at Park Royal in West Vancouver don't go there to comparison shop instead they go to visit specialty shops, get a bite to eat, or meet friend for a drink. This would describe what type of store location?


A) eating centre
B) shopping centre
C) power centre
D) lifestyle centre

E) None of the above
F) A) and D)

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Describe the concept of experience retailing and provide some recommendations to retailers who are looking to address the issue.

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Vending machines are an example of:


A) hypermarkets.
B) scrambled merchandising.
C) direct mail.
D) non-store retailing.

E) None of the above
F) A) and B)

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