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During the closure process, how does the project manager meet the challenge to keep the project team focused on the remaining project activities and delivery to the customer until the project is complete?

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prepare to move on. The ideal scenario i...

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In premature project closure, the project may be completed early with some parts of the project eliminated.

A) True
B) False

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Performance appraisals generally fulfil two important functions-the first is developmental; the second is evaluative.

A) True
B) False

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True

__________ of lessons learned are designed to improve performance on current and future projects.


A) Retrospectives
B) Corrective action plans
C) Introspectives
D) Culminations
E) Evolutions

F) B) and E)
G) C) and D)

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Which of the following summarizes project performance and provides useful information for continuous improvement?


A) Customer acceptance
B) The audit report
C) Team evaluation
D) 360-degree feedback
E) Project summary

F) D) and E)
G) C) and E)

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What are the two periods of time in which project audits can occur and how do these differ?

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Project audits can occur while the proje...

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The term ______ denotes specific efforts at identifying lessons learned on specific projects, whereas the term ______ was coined in the late 1980s from a research study paid for by the US Government.


A) maturity model, retrospectives.
B) retrospectives, maturity model.
C) project evaluation, retrospectives.
D) retrospectives, project evaluation.
E) project evaluation, maturity model.

F) A) and D)
G) A) and C)

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Project managers should, when possible, draw comparisons to other team members when conducting individual team member reviews.

A) True
B) False

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At what level of the Project Management Maturity Model does optimization of the Project Management take place?


A) Level 1
B) Level 2
C) Level 3
D) Level 4
E) Level 5

F) A) and E)
G) B) and D)

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Which part of the audit report presents major improvement actions that should be made?


A) Classification
B) Analysis
C) Recommendations
D) Lessons learned
E) Appendix

F) A) and C)
G) C) and D)

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In retrospective methodology, a facilitator uses _______ to conduct _____ audits.


A) questionnaires, pre-project
B) customer focus groups, post-project
C) customer focus groups, pre-project
D) questionnaires, post-project
E) All of these alternatives are correct.

F) B) and E)
G) A) and D)

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This type of closure occurs when the project may never seem to end. At some point the review group should recommend methods for bringing final closure to this type of project. This is considered ___________ closure.


A) normal
B) premature
C) perpetual
D) changed priority
E) failed project

F) B) and D)
G) None of the above

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At what level of the Project Management Maturity Model does institutionalization of Project Management take place?


A) Level 1
B) Level 2
C) Level 3
D) Level 4
E) Level 5

F) C) and D)
G) B) and E)

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The key requirement in selection of the facilitator is one who is the end-user.

A) True
B) False

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The purpose of all maturity models is to enable organizations to assess their _____ in implementing the best practices in their industry and move to _______.


A) performance, perfection
B) processes, best practices
C) performance, best practices
D) processes, improvement
E) progress, improvement

F) B) and D)
G) A) and B)

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In retrospective methodology a facilitator uses several questionnaires to conduct post-project audits. The facilitator acts as a guide who leads the project team through an analysis of project activities. The facilitator must be perceived as _____ and _____.


A) informed, intelligent
B) experienced, well-trained
C) independent, unbiased
D) experienced, intelligent
E) informed, well-trained

F) A) and C)
G) B) and D)

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Establishing an informal culture which values improvement that drives the organization occurs in which of the following Maturity Model Levels?


A) Ad Hoc Project Management
B) Formal Application of Project Management
C) Institutionalization of Project Management
D) Management of Project Management System
E) Optimization of Project Management System

F) A) and B)
G) B) and C)

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When a project starts with a high priority but it is canceled because its rank erodes or crashes during its project life cycle is an example of what type of project closure?


A) Normal
B) Premature
C) Perpetual
D) Failed project
E) Changed priority

F) C) and E)
G) A) and C)

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The following are distinguishing characteristics of retrospectives methodology EXCEPT


A) it uses an independent facilitator.
B) it develops a system that prioritizes information and does so according to who needs to receive it.
C) an owner, typically a team member, is assigned.
D) reviews cannot be linked to percent complete.
E) a repository is developed that is easy to use.

F) All of the above
G) B) and C)

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D

Which of the following is not a major deliverable for project closure?


A) Lessons learned document
B) Wrapping up the project
C) Project audit
D) Performance evaluation
E) All of these are major deliverables.

F) A) and D)
G) All of the above

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A

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