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Enforcement is perhaps the most important step in an effective code of ethics.

A) True
B) False

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Compliance-based ethics codes focus on preventing unlawful behavior by increasing control and by penalizing wrongdoers.

A) True
B) False

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Which of the following would be a unique focus of an integrity-based ethics code?


A) Increased control over employee actions.
B) Shared accountability among employees.
C) Increased penalties for code violators.
D) Improved awareness of the relevant laws.

E) B) and C)
F) A) and C)

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Mini-Case Harry,Sirly,and Bo are in the midst of a heated discussion.As the chief operating officers of the U-Scream Ice Cream Corporation,they are reviewing the latest financial reports.Intense competition has resulted in deceased profits.Each of the three officers has their own view of how to reverse the current trend. Harry suggests cutting costs by firing union employees and hiring replacement workers at lower wages.He has directed the firm's attorney to find a loophole in the contract that will allow for this action.Sirly protests,stating that Harry's proposal is unethical and unfair.Sirly feels that every stakeholder should be treated equally,and that profiting at the expense of others is foolhardy. Bo,agreeing in part with Sirly,states,"We must be sensitive to all affected parties,but clearly our primary goal is to make a profit for our owners." In an attempt to resolve the conflict between Harry and Sirly,Bo offers an alternative suggestion: reduce the firm's charitable contributions until acceptable profit levels are realized.Sirly is outraged and reminds Bo of the social responsibilities that U-Scream Ice Cream has to the community,environment,suppliers,employees,and stockholders. -On which of the three "ethics check questions" would Harry primarily focus?


A) Is it legal?
B) Is it fair and balanced?
C) How will it make me feel about myself?
D) Is this a win-win situation?

E) C) and D)
F) B) and C)

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Behavior that is in conflict with your values and sense of right and wrong can damage your self-esteem.

A) True
B) False

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People who report illegal or unethical behavior are called whistleblowers.

A) True
B) False

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Moral behavior refers to behavior that is accepted by society as right versus wrong.

A) True
B) False

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The danger in writing new laws to correct behavior is that:


A) People may begin to think that any behavior that is legal is acceptable.
B) People will see the difference between ethics and legality.
C) Legal behavior will reflect the totality of people's relations with one another.
D) There will not be enough jails to house those who break the law.

E) None of the above
F) A) and D)

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Corporate values are:


A) a personal matter to be determined by each employee.
B) taught by attending company-sponsored seminars.
C) instilled by the leadership of outside consultants.
D) learned by observing the actions of others in the organization.

E) All of the above
F) A) and D)

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When it comes to social responsibility,some people feel that "before you can do good,you must do well." This reflects a firm's primary responsibility to its:


A) customers.
B) investors.
C) employees.
D) community.

E) A) and B)
F) B) and C)

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In order to be successful,efforts to improve the ethical behavior of businesses must begin with top management's support of a corporate code of conduct.

A) True
B) False

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Ethical dilemmas in business:


A) force us to make poor choices.
B) always end up bringing out the best in us.
C) often force us to choose between equally unsatisfactory alternatives.
D) define us as being moral absolutists or moral situationalists.

E) None of the above
F) B) and C)

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