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Corporate social responsibility covers all those social issues outside our businesses that affect customers and the environment, but not internal issues such as employee considerations and work safety. Internal issues are covered by business laws.

A) True
B) False

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Trying to make decisions that will benefit all parties involved is consistent with the question "How will it make me feel about myself?"

A) True
B) False

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Both managers and workers cite low managerial ethics as a major cause of American businesses' competitive woes.

A) True
B) False

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Insider trading involves


A) an online activity that establishes a barter exchange system between businesses.
B) investors using private company information to further their own fortunes.
C) the exchange of assets between companies in the same industry.
D) a payment or reward for socially conscious behavior.

E) C) and D)
F) None of the above

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Businesses are under more and more pressure from society to be socially responsible. However, even the strongest advocates for corporate responsibility can't seem to agree


A) on what social responsibility involves.
B) who should be policing businesses' behavior.
C) if all businesses, large and small, should be held to the same standards.
D) if politicians should be held to the same standards of behavior.

E) A) and B)
F) A) and C)

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Investors today are realizing financial benefit by investing in


A) companies that only operate in stable environments.
B) firms that have abundant resources for social initiatives.
C) companies that are committed to a better environment.
D) companies that are leaving a sizeable carbon footprint.

E) A) and D)
F) B) and D)

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Creating competition between employees within the corporation


A) can encourage employees to deceive customers.
B) should focus on improving corporate profit.
C) must be ignored when corporate ethics are developed.
D) can bring out the best in employees.

E) A) and B)
F) None of the above

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Due to the complicated laws and ethical standards abroad, U.S. businesses are encouraged to adopt a "don't ask, don't tell" policy.

A) True
B) False

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U.S. businesses have little influence over the behavior of businesses from other countries.

A) True
B) False

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In order to be successful, efforts to improve the ethical behavior of businesses must begin with top management's support of a corporate code of conduct.

A) True
B) False

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What is the benefit of employing an ethics officer?


A) This professional serves as a law-enforcement officer, with the authority to arrest employees who do not abide by the ethics code.
B) This individual writes the ethics code and keeps this document current. He has sole authority to change the document as he sees fit.
C) This professional has the responsibility to make certain that the ethics code remains a private company document; however, since the position has very little authority, it becomes a token job with high turnover.
D) This individual's job is dedicated to objectively investigating ethics breaches. If necessary, employees feel comfortable with communicating confidentially to this professional.

E) A) and B)
F) All of the above

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Which of the following is a characteristic of an effective ethics officer?


A) A background in human resource management
B) Exceptionally organized
C) Has a capacity to serve as a counselor and an investigator
D) Communicates primarily via e-mail

E) None of the above
F) A) and B)

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Some investors believe it makes financial as well as moral sense to invest in companies whose practices promote sensitivity toward the environment.

A) True
B) False

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The social audit is


A) a company report that always includes a net social contribution.
B) a government-mandated report required of all firms that have a business license.
C) a company evaluation that measures the firm's social contributions inside and outside of the firm.
D) a recent development that creates a ratio to compare a firm's corporate philanthropy to its profits.

E) A) and D)
F) C) and D)

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After developing a code of ethics, it should be communicated to


A) everyone with whom the business has dealings.
B) the Attorney General in jurisdictions where the business has operations.
C) all levels of management.
D) stockholders.

E) A) and B)
F) A) and C)

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A large amount of retail theft is committed by employees; therefore, Suit Up, Inc., requires that managers personally unlock fitting rooms and count the number of items taken to the fitting rooms by not just customers but sales associates too. This policy is written in the company manual and breaking with the policy is grounds for dismissal. It is correct to say that this is part of Suit Up's compliance-based ethics.

A) True
B) False

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The International Organization for Standardization (ISO) plans to publish a standard on social responsibility called ISO 26000.

A) True
B) False

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The green movement


A) is not a good strategic consideration for contemporary firms.
B) will never benefit a firm financially.
C) is benefiting all firms financially.
D) has created jobs.

E) A) and B)
F) C) and D)

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With respect to business ethics, it can be said "it takes two to tango." This indicates that


A) dancing around issues should be part of a company's code of ethics.
B) an individual's behavior is influenced by the behavior of others.
C) teamwork eliminates a need for one's personal ethics.
D) management is insensitive to ethical issues.

E) None of the above
F) All of the above

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Which of the following questions will help individuals and organizations when deciding if their decisions are ethical?


A) Can I do this without getting caught?
B) Is it balanced?
C) Has it been done before?
D) Is there a desirable alternative?

E) A) and B)
F) C) and D)

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