Question 1

Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company CEO. Compared to YZ, Jacob's company has what type of organizational structure?

Accepted Answer

A)   Narrow
B)   Wide
C)   Flat
D)   Tall
E)   IdenticalF) A) and E)
G) A) and C)

Question 2

List three disadvantages of the divisional structure.

Accepted Answer

Choose three of the following -- duplica...

Question 3

The modular approach is similar to virtual networking.

Accepted Answer

A) True 
 B)False

Question 4

Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

Accepted Answer

A)   A matrix structure
B)   A functional structure
C)   A divisional structure
D)   A team-based structure
E)   A virtual network structureF) B) and E)
G) C) and E)

Question 5

Rebecca works for a company that has clearly defined lines of authority. Each employee knows that he or she has authority and responsibility for a distinct set of tasks. Employees are also aware of the company's reporting structure as well as successive management levels all the way to the top. Rebecca's company follows which principle?

Accepted Answer

A)   Specialization principle
B)   Unity of command principle
C)   Scalar principle
D)   Authority principle
E)   Responsibility principleF) All of the above
G) B) and C)

Question 6

What is(are) the difference(s) between cross-functional and permanent teams?

Accepted Answer

Cross-functional teams consist of employ...

Question 7

Dustin's subordinates are highly trained and all perform similar tasks. Brittany's subordinates are spread over two locations and she has little available in the way of support systems. Which of the following statements is most correct?

Accepted Answer

A)   Duston's span of management can be larger than Brittany's.
B)   Dustin will have problems with unity of command.
C)   Brittany's span of management can be larger than Dustin's.
D)   Brittany has more problems with work specialization.
E)   None of theseF) None of the above
G) A) and E) C

Question 8

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

Accepted Answer

A) True 
 B)False  False

Question 9

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

Accepted Answer

A)   matrix
B)   vertical functional
C)   divisional
D)   product
E)   team-basedF) B) and D)
G) A) and E)

Question 10

An advantage of functional structures is the:

Accepted Answer

A)   resulting economies of scale.
B)   enlarged tasks for employees.
C)   easy pinpointing of responsibility for product problems.
D)   development of general management skills.
E)   flexibility in an unstable environment.F) D) and E)
G) A) and E)

Question 11

The divisional structure encourages decentralization.

Accepted Answer

A) True 
 B)False

Question 12

The _____ structure occurs when departments are grouped together based on organizational outputs.

Accepted Answer

The answer of The _____ structure occurs when departments are...

Question 13

Makai's Marketing Mix (MMM)  does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _____ to _____.

Accepted Answer

A)   horizontal, vertical
B)   team based, horizontal
C)   vertical, team based
D)   mechanistic, rigid
E)   team-based, virtual networkF) B) and C)
G) B) and D)

Question 14

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Accepted Answer

A)   Department manager
B)   Middle manager
C)   First-level supervisor
D)   Project manager
E)   Chairman of the boardF) D) and E)
G) C) and D)

Question 15

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

Accepted Answer

A) True 
 B)False

Question 16

A(n) _____ structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels.

Accepted Answer

The answer of A(n) _____ structure has a wide span,...

Question 17

Line departments perform tasks that reflect the organization's primary goal and mission.

Accepted Answer

A) True 
 B)False

Question 18

Typically, project managers have authority over _____ but not over _____ assigned to it.

Accepted Answer

A)   people; the project
B)   the project; people
C)   resources; the project
D)   people; other resources
E)   finances; productsF) A) and E)
G) A) and B)

Question 19

Which of the following factors is NOT associated with larger span of control?

Accepted Answer

A)   Work performed by subordinates is stable and routine.
B)   Subordinates perform similar work tasks.
C)   Subordinates are located at various different locations.
D)   Subordinates are highly trained and need little direction.
E)   Rules and procedures defining task activities are available.F) None of the above
G) A) and B)

Question 20

The _____ is the product or functional boss, who is responsible for one side of the matrix.

Accepted Answer

A)   matrix boss
B)   production supervisor
C)   department boss
D)   top leader
E)   two-boss employeeF) A) and E)
G) None of the above A

Exam 10: Designing Adaptive Organizations

Correct Answer
verified

List three disadvantages of the divisional structure.

Correct Answer
verified
Choose three of the following -- duplica...
View Answer

The modular approach is similar to virtual networking.

Correct Answer
verified

Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

Correct Answer
verified

Correct Answer
verified

What is(are) the difference(s) between cross-functional and permanent teams?

Correct Answer
verified
Cross-functional teams consist of employ...
View Answer

Dustin's subordinates are highly trained and all perform similar tasks. Brittany's subordinates are spread over two locations and she has little available in the way of support systems. Which of the following statements is most correct?

Correct Answer
verified
C

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

Correct Answer
verified
False

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

Correct Answer
verified

An advantage of functional structures is the:

Correct Answer
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The divisional structure encourages decentralization.

Correct Answer
verified

The _____ structure occurs when departments are grouped together based on organizational outputs.

Correct Answer
verified

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _ to _.

Correct Answer
verified

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Correct Answer
verified

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

Correct Answer
verified

A(n) _____ structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels.

Correct Answer
verified

Line departments perform tasks that reflect the organization's primary goal and mission.

Correct Answer
verified

Typically, project managers have authority over _ but not over _ assigned to it.

Correct Answer
verified

Which of the following factors is NOT associated with larger span of control?

Correct Answer
verified

The _____ is the product or functional boss, who is responsible for one side of the matrix.

Correct Answer
verified
A

Exam 10: Designing Adaptive Organizations

Correct AnswerverifiedShow Answer

List three disadvantages of the divisional structure.

Correct AnswerverifiedChoose three of the following -- duplica...View AnswerShow Answer

The modular approach is similar to virtual networking.

Correct AnswerverifiedShow Answer

Theresa works in an organization where coordination across organizational units is poor and the units perceived themselves to be in competition with one another for organizational resources. These characteristics are consistent with which of the following structures?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What is(are) the difference(s) between cross-functional and permanent teams?

Correct AnswerverifiedCross-functional teams consist of employ...View AnswerShow Answer

Dustin's subordinates are highly trained and all perform similar tasks. Brittany's subordinates are spread over two locations and she has little available in the way of support systems. Which of the following statements is most correct?

Correct AnswerverifiedC

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

Correct AnswerverifiedFalse

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

Correct AnswerverifiedShow Answer

An advantage of functional structures is the:

Correct AnswerverifiedShow Answer

The divisional structure encourages decentralization.

Correct AnswerverifiedShow Answer

The _____ structure occurs when departments are grouped together based on organizational outputs.

Correct AnswerverifiedShow Answer

Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _____ to _____.

Correct AnswerverifiedShow Answer

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Correct AnswerverifiedShow Answer

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

Correct AnswerverifiedShow Answer

A(n) _____ structure has a wide span, is horizontally dispersed, and has fewer hierarchical levels.

Correct AnswerverifiedShow Answer

Line departments perform tasks that reflect the organization's primary goal and mission.

Correct AnswerverifiedShow Answer

Typically, project managers have authority over _____ but not over _____ assigned to it.

Correct AnswerverifiedShow Answer

Which of the following factors is NOT associated with larger span of control?

Correct AnswerverifiedShow Answer

The _____ is the product or functional boss, who is responsible for one side of the matrix.

Correct AnswerverifiedA

Correct Answer
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Correct Answer
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Choose three of the following -- duplica...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Cross-functional teams consist of employ...
View Answer

Correct Answer
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C

Correct Answer
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False

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Makai's Marketing Mix (MMM) does not use its resources wisely. The employees at MMM spend too much time in meetings and not enough time focusing on the task at hand. MMM's management should consider changing the organizational structure from _ to _.

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Typically, project managers have authority over _ but not over _ assigned to it.

Correct Answer
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Correct Answer
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Correct Answer
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A