Question 1

Value congruence can result in newcomers being more satisfied with their jobs, adjusting more quickly, and having stronger intentions to remain with the firm.

Accepted Answer

A) True 
 B)False

Question 2

An early fall semester convocation on your campus can be considered a:

Accepted Answer

A)  rite of integration
B)  rite of renewal
C)  rite of enhancement
D)  rite of successE) A) and D)
F) A) and C)

Question 3

Which of the following stories are examples of the reinforcement of organizational values?

Accepted Answer

A)  Stories about whether lower level employees as reflected by the CEO from QuikTrip rise to the top.
B)  Stories about how a company deals with crisis as reflected by AIG's payout of millions in bonuses to the unit that led to the need for the government bailout.
C)  Stories about how status considerations work when rules are broken as reflected by the CEO (Tom Watson)  of IBM being confronted by a security guard because he was not wearing an ID badge.
D)  All of theseE) C) and D)
F) B) and C)

Question 4

Organizational culture is most rooted in which of the following fields of study?

Accepted Answer

A)  social psychology
B)  political science
C)  sociology
D)  anthropologyE) A) and D)
F) A) and B)

Question 5

How can corporate leaders (the CEO and other top officers) shape, communicate, and reinforce organizational culture?

Accepted Answer

Every organization at sometime experienc...

Question 6

Anticipatory socialization takes place through:

Accepted Answer

A)  learning interpersonal demands
B)  realistic job previews
C)  creating role ambiguity
D)  performance evaluationE) A) and D)
F) A) and C)

Question 7

The underlying dimensions of the Kilmann-Saxton Culture-Gap Survey are:

Accepted Answer

A)  task/people and security/satisfaction
B)  behavior and task specifications
C)  artifacts and assumptions
D)  technical/human and timeE) C) and D)
F) A) and B)

Question 8

The competing values framework suggests four type of culture (clan, adhocracy, market, and hierarchy)  based upon flexibility and which of the following set of variables?

Accepted Answer

A)  internal/external
B)  complex/simple
C)  certain/uncertain
D)  changing/stableE) C) and D)
F) A) and D)

Question 9

The "upside down triangle" used by Nordstroms characterizes what artifact of organization culture?

Accepted Answer

A)  ritual
B)  rite
C)  symbol
D)  storyE) A) and B)
F) A) and D)

Question 10

Stories that aren't backed by reality can lead to cynicism and mistrust.

Accepted Answer

A) True 
 B)False

Question 11

When Mark Zuckerberg, founder of Facebook, ended company meetings with a "pumping of his fist in the air and leading employees in a chant of domination", he was reflecting Facebook's culture through which of the following artifacts?

Accepted Answer

A)  ceremony and rite
B)  symbol
C)  ritual
D)  story creationE) C) and D)
F) A) and C)

Question 12

The primary purpose of socialization is the:

Accepted Answer

A)  transmission of core values to new organization members
B)  identification of employees who do not fit with the cultural values
C)  to communicate the importance of trust as an important cultural attribute
D)  assessment of individual attributes for future placement and potentialE) C) and D)
F) All of the above

Question 13

Match the following:
-Symbol

Accepted Answer

A)  Visible indications of organizational culture.
B)  Executive modeling behavior.
C)  A graduation dinner and party.
D)  Public ridicule of executive mistakes.
E)  A corporate logo or sports team mascot.F) A) and D)
G) None of the above

Question 14

Match the following:
-Empowerment

Accepted Answer

A)  What the CEO says he/she values.
B)  Values demonstrated through behavior.
C)  Leadership that increases authority and responsibility of those closest to the problem.
D)  Deeply held belief.
E)  Communication of culture by unspoken messages.F) B) and D)
G) A) and B)

Question 15

Match the following:
-Personal Enactment

Accepted Answer

A)  Visible indications of organizational culture.
B)  Executive modeling behavior.
C)  A graduation dinner and party.
D)  Public ridicule of executive mistakes.
E)  A corporate logo or sports team mascot.F) B) and C)
G) D) and E)

Question 16

The use of multiple methods to measure organizational change is known as:

Accepted Answer

A)  convergence
B)  multitrait/multimethod measurement
C)  triangulation
D)  combination measurementE) All of the above
F) None of the above

Question 17

According to the study by Kotter and Heskett on adaptive cultures, the adaptive culture facilitates change to meet the needs of all of the following groups except:

Accepted Answer

A)  employees
B)  suppliers
C)  customers
D)  stockholdersE) All of the above
F) B) and D)

Question 18

Assumptions are the deepest and most fundamental level of an organization's culture.

Accepted Answer

A) True 
 B)False

Question 19

An ethical organizational culture can be developed through all of the following except:

Accepted Answer

A)  executive role modeling
B)  disseminating a code of ethics and conduct
C)  rationalizing mistakes
D)  encouraging whistle-blowingE) C) and D)
F) A) and B)

Question 20

Which of the following include the three levels of culture identified by Edgar Schein?

Accepted Answer

A)  artifacts, values, and symbols
B)  basic assumptions, awareness, and values
C)  values, ceremonies and rites, and artifacts
D)  artifacts, values, and basic assumptionsE) A) and D)
F) None of the above

Exam 16: Organizational Culture

The "upside down triangle" used by Nordstroms characterizes what artifact of organization culture?

Correct AnswerverifiedShow Answer

Match the following: -Personal Enactment

Correct AnswerverifiedShow Answer

Value congruence can result in newcomers being more satisfied with their jobs, adjusting more quickly, and having stronger intentions to remain with the firm.

Correct AnswerverifiedShow Answer

The use of multiple methods to measure organizational change is known as:

Correct AnswerverifiedShow Answer

Which of the following include the three levels of culture identified by Edgar Schein?

Correct AnswerverifiedShow Answer

When Mark Zuckerberg, founder of Facebook, ended company meetings with a "pumping of his fist in the air and leading employees in a chant of domination", he was reflecting Facebook's culture through which of the following artifacts?

Correct AnswerverifiedShow Answer

The underlying dimensions of the Kilmann-Saxton Culture-Gap Survey are:

Correct AnswerverifiedShow Answer

How can corporate leaders (the CEO and other top officers) shape, communicate, and reinforce organizational culture?

Correct AnswerverifiedEvery organization at sometime experienc...View AnswerShow Answer

Match the following: -Symbol

Correct AnswerverifiedShow Answer

Organizational culture is most rooted in which of the following fields of study?

Correct AnswerverifiedShow Answer

Assumptions are the deepest and most fundamental level of an organization's culture.

Correct AnswerverifiedShow Answer

An early fall semester convocation on your campus can be considered a:

Correct AnswerverifiedShow Answer

The primary purpose of socialization is the:

Correct AnswerverifiedShow Answer

Match the following: -Empowerment

Correct AnswerverifiedShow Answer

An ethical organizational culture can be developed through all of the following except:

Correct AnswerverifiedShow Answer

The competing values framework suggests four type of culture (clan, adhocracy, market, and hierarchy) based upon flexibility and which of the following set of variables?

Correct AnswerverifiedShow Answer

According to the study by Kotter and Heskett on adaptive cultures, the adaptive culture facilitates change to meet the needs of all of the following groups except:

Correct AnswerverifiedShow Answer

Which of the following stories are examples of the reinforcement of organizational values?

Correct AnswerverifiedShow Answer

Stories that aren't backed by reality can lead to cynicism and mistrust.

Correct AnswerverifiedShow Answer

Anticipatory socialization takes place through:

Correct AnswerverifiedShow Answer

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Every organization at sometime experienc...
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