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In strategic management,both the short-term and long-term perspectives need to be considered because


A) shareholder value is only measured by short-term returns.
B) shareholders only care about long-term returns.
C) long-term vision precludes the analysis of present operating needs.
D) the creative tension between the two forces managers to develop more successful strategy.

E) C) and D)
F) B) and D)

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According to a CEO survey by Accenture,________ are not mutually exclusive corporate goals.


A) quality and profitability
B) sustainability and profitability
C) ROI and quality
D) availability and ROI

E) A) and D)
F) A) and C)

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The ROI on sustainability efforts can be difficult to quantify because


A) an excess of necessary data for accurate calculation is readily available.
B) benefits from such projects are tangible.
C) the payback period is on a different time frame.
D) the payback period is on the same time frame.

E) A) and B)
F) None of the above

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C

In large organizations,conflicts can arise between functional areas.In order to resolve these conflicts,strategic objectives


A) put financial objectives above human considerations.
B) align departments toward departmental goals.
C) help resolve conflicts through their common purpose.
D) cause debate and increase conflict.

E) B) and C)
F) C) and D)

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Strategy analysis is the study of only the big picture external environments of the firm.

A) True
B) False

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False

Using Apple,Alphabet,or Microsoft,explain how strategic management has led the company to industry dominance.Discuss the vision/mission of the company,its corporate objectives,and the leadership qualities that support this company's strategy.Be sure to use specific numerical outcomes as proof of your evaluation.

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Apple has achieved industry dominance th...

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According to the text,the strategic management process entails three ongoing processes.They are


A) analyses, actions, and synthesis.
B) analyses, decisions, and actions.
C) analyses, evaluation, and critique.
D) analyses, synthesis, and decisions.

E) A) and B)
F) A) and C)

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Strategic management involves the recognition of trade-offs between effectiveness and


A) cost.
B) value.
C) return on investment.
D) efficiency.

E) A) and C)
F) B) and D)

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Sustainability programs often find their success beyond company boundaries,thus ________ systems and ________ metrics cannot capture all of the relevant numbers.


A) external; bio
B) internal; process
C) external; external
D) internal; internal

E) A) and B)
F) A) and C)

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According to the text,the triple bottom line approach to corporate accounting includes which three components?


A) financial, environmental, and customer
B) financial, organizational, and customer
C) financial, environmental, and social
D) financial, organizational, and psychological

E) C) and D)
F) A) and B)

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The innovation paradox implies that consistency in products and services provokes a tension with the need for new products.This results in a conflict between


A) stability and change.
B) structure and culture.
C) rewards and metrics.
D) stability and metrics.

E) A) and B)
F) A) and C)

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Peter Senge,of MIT,recognized three types of leaders.________ are individuals that,although having little positional power and formal authority,generate their power through the conviction and clarity of their ideas.


A) Local line leaders
B) Executive leaders
C) Internal networkers
D) Shop floor leaders

E) All of the above
F) A) and D)

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Procter and Gamble has perfected a technique for compacting cleaning powder into a liquid concentration.Consumers,retailers,shipping and wholesalers,and environmentalists all have benefited from the resulting change in consumer shopping habits and the revolution in industry supply-chain economics.According to the text,this is an example of


A) zero-sum relationship among stakeholders.
B) stakeholder symbiosis.
C) rewarding stakeholders.
D) emphasizing financial returns.

E) B) and C)
F) All of the above

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Our goal is to help save 100,000 more lives each year.(Varian Medical Systems) This is an example of a


A) nonfinancial strategic objective.
B) financial strategic objective.
C) vision statement.
D) mission statement.

E) All of the above
F) A) and B)

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Explain how corporate governance mechanisms are used in the strategic management process.Illustrate the role of each stakeholder with industry examples.

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Corporate governance mechanisms are esse...

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A key stakeholder group that is particularly susceptible to corporate social responsibility (CSR) initiatives is


A) suppliers.
B) rivals.
C) government agencies.
D) consumers.

E) A) and B)
F) None of the above

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In the interview with Admiral William H.McRaven,he suggests that several duties,responsibilities and organizational relationships are similar between his military career activity and his role as chancellor.He says that he is a servant leader.Which of the following lessons is not one from his military career?


A) Change cannot be made without understanding the organizational environment.
B) A leader must establish relationships early by reaching out to stakeholders within and external to the organization.
C) Communication and collaboration need to be reinforced by the organizational culture.
D) Actions must be moral, legal, ethical, and judgmental.

E) All of the above
F) B) and D)

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Richard Branson of the Virgin Group believes that the ________ of a person should not dictate the level of influence their ideas should be accorded.


A) age
B) seniority
C) position
D) education

E) None of the above
F) A) and D)

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An organization is responsible to many different entities.In order to meet the demands of these groups,organizations must participate in stakeholder management.Stakeholder management means that


A) interests of the stockholders are not the only interests that matter.
B) stakeholders are second in importance to the stockholders.
C) stakeholders and managers inevitably work at cross-purposes.
D) all stakeholders receive financial rewards.

E) C) and D)
F) None of the above

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Ambidextrous behaviors in individuals illustrate how a dual capacity for ________ can be woven into the fabric of an organization at the individual level.


A) alignment and adaptability
B) alignment and transparency
C) alignment and internal linkages
D) alignment and efficiency

E) A) and D)
F) A) and B)

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A

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