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Exam 7: Management and Leadership

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Question 121

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Decision-making occurs in all management functions.

A) True
B) False

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Question 122

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Leading is the management function of designing the structure of the organization so that everyone can function together.

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B) False

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Question 123

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Which of the following statements comparing today's workers with those from earlier eras is most accurate? Compared to earlier workers,today's employees are:

What is empowerment? How has the movement toward empowerment changed the role of the manager?

An analysis of the business environment helps managers identify threats and opportunities that face their firm.

__________ include dealers,who buy products to sell to others,and ultimate customers who buy products for their own personal use.

____________ is concerned with finding the right information and making that information accessible and understood by everyone in an organization.

Leadership is the management function of checking to determine whether or not an organization is progressing toward its objectives,and taking corrective action if it is not.

Chase is a manager for World Graphic Design,Inc. ,a firm that designs and manufactures greeting cards,invitations,announcements,and other event material.Chase spends a lot of time trying to find the right people for various positions at his company.These efforts are part of the controlling function of management.

In order to ensure effective implementation,managers should make only one set of plans and carefully follow them to ensure that the organization's objectives are achieved.

When managers determine that an organization is not making sufficient progress toward achieving its goals and objectives and they develop corrective measures,they are involved in:

Lamont is quick and decisive.He makes most decisions by himself,issues orders,and expects his subordinates to follow them without question.Lamont's behavior is an example of the free rein style of leadership.

Adam is a first-line manager for Idle Time Gaming,Inc. ,a company whose values and focus is innovation.Having recently transferred in from a traditional retail (top/down) company,which of the following changes will the new company expect Adam to embrace?

Managers make decisions about how to use organizational resources to accomplish goals.

__________ are specific,short-term,measurable results an organization wants to achieve in order to fulfill its long term goals.

When establishing criteria to measure the success of a customer-oriented business,managers should:

Continuous planning is not necessary,because plans that worked well in the past are likely to continue to work well in the future.

__________ involves setting the organization's vision,goals,and objectives.

The SWOT analysis helps firms identify competitive threats and market opportunities.

A vision gives the organization a sense of purpose and a set of values that unite employees toward a common destiny.