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Mirth Inc. ,a cookie manufacturer,combines with Herge Corp. ,a chocolate manufacturer,to form a company called Hobbes Inc.This scenario illustrates


A) consolidation.
B) a partnership.
C) an acquisition.
D) a merger.
E) a strategic alliance.

F) None of the above
G) B) and E)

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An individual who is actively seeking employment is a part of an organization's external labor market.

A) True
B) False

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Which of the following statements is TRUE of a psychological contract?


A) A psychological contract describes spoken expectations that are widely held by employers and employees.
B) In the new version of the psychological contract,organizations manage the career paths for their employees.
C) In the traditional version of the psychological contract,organizations expected employees to take more responsibility for their own careers,from seeking training to balancing work and family.
D) A psychological contract is a display of how the company is performing on specific HR metrics,such as productivity and absenteeism.
E) A psychological contract is not formally put into words.

F) A) and C)
G) A) and E)

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Which of the following technologies can be used to consolidate different HR functions into a single location,eliminate redundancy,and reduce administrative costs?


A) Internet portals
B) application services
C) shared service centers
D) business intelligence systems
E) electronic performance support systems

F) All of the above
G) B) and C)

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What is employee empowerment? How can human resource departments help to make it effective?

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Employee empowerment means giving employ...

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Finch Inc. ,a software company,uses an approach in which software developers and programmers interact directly with customers.The team asks the customers for their requirements,develops a sample,and sends it to them for feedback.The team continues production based on the feedback given by their clients.The firm spends less time on negotiating contracts and documenting processes.This scenario implies that Finch is using which of the following approaches?


A) just-in-time
B) total quality management
C) agile
D) downsizing
E) outsourcing

F) A) and C)
G) D) and E)

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Define the concept of knowledge workers and explain their impact on high-performance work systems.

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As the nature of the workforce and the t...

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Neo Pharmaceuticals and Ayurva Medicines combined their businesses to create a new company,Ayurva Pharmaceuticals Inc.This is an example of


A) an acquisition.
B) a takeover.
C) a partnership.
D) a strategic alliance.
E) a merger.

F) C) and D)
G) A) and D)

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Rhea is an employee at Diaz Inc.She specializes in interacting with customers and understanding their preferences in order to design user interface products that meet their needs.Which of the following statements is true about Rhea?


A) She specializes in outsourcing.
B) She is a part of the external labor market.
C) She bases her work on the terms of a psychological contract.
D) She is an on-call worker.
E) She is a knowledge worker.

F) B) and D)
G) A) and E)

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Employees who take assignments in other countries are called


A) host-country nationals.
B) immigrants.
C) external employees.
D) expatriates.
E) emigrants.

F) B) and C)
G) All of the above

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Bright Sky Health Care Systems set up a program that encourages employees to share their ideas for patient satisfaction and cost savings.After a year of collecting these ideas,the HR department conducted an employee survey and learned that its employees did not feel very empowered.What else should Bright Sky do to improve the sense of empowerment?


A) Hold employees accountable for their results.
B) Train employees to use information resources.
C) Show that management is listening to the ideas and implementing the valuable ones.
D) Train managers to link employees to resources within and outside the organization.
E) Encourage employees to interact with staff throughout the organization.

F) All of the above
G) A) and C)

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If two firms in one industry join to hold a greater share of the industry,it will be referred to as


A) consolidation.
B) a takeover.
C) an acquisition.
D) a conglomerate.
E) assimilation.

F) A) and B)
G) A) and E)

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The specific ways in which human resource professionals support an organization's strategy vary according to


A) their level of involvement and the nature of the strategy.
B) the location of the organization's corporate headquarters.
C) the government regulations of the countries in which the organization does business.
D) the mastery of a particular piece of machinery among the employees of the organization.
E) the organization's market share in the industry.

F) All of the above
G) None of the above

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Most organizations are looking for educational achievements to find employees who can handle a variety of responsibilities,interact with customers,and think creatively.

A) True
B) False

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Abdul,a financial analyst,is not employed directly by any company.He works for several clients based on their requirements.Abdul would be classified as a(n)


A) permanent employee.
B) independent contractor.
C) part-time employee.
D) contract company worker.
E) temporary worker.

F) None of the above
G) A) and B)

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A person that is employed directly by a company for a certain amount of time,specified in a formal agreement between the company and the workers,is referred to as a(n)


A) on-call worker.
B) independent contractor.
C) temporary worker.
D) contract company worker.
E) part-time worker.

F) C) and E)
G) B) and D)

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Milton Inc.is a large corporation preparing to acquire Quick Grow,a start-up business.Milton has many policies and procedures based on years of experience.Employees at Quick Grow are used to figuring out the best practices as they go along.How can Milton's HR professionals help the company prepare for the acquisition to succeed in spite of these differences?


A) by replacing Quick Grow's employees with new employees who will follow rules
B) by reassuring everyone that any differences will disappear after the acquisition
C) by identifying the differences and developing employees' skills in conflict resolution
D) by planning systems to ensure there are no conflicts following the acquisition
E) by training employees in how to set up new HR systems

F) A) and C)
G) A) and E)

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Mega Homes wants to expand rapidly by building homes in major markets throughout the United States.Which of the following forecasts by the Bureau of Labor Statistics presents the most significant challenge to rapid expansion?


A) whites continuing be the largest racial group
B) more women participating in the paid labor force
C) Asian-Americans being the fastest-growing racial group
D) greater racial and ethnic diversity
E) a slowing growth rate for the U.S.civilian labor force

F) A) and B)
G) A) and C)

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The new type of psychological contract has resulted in reduced


A) creativity.
B) employee compensation.
C) flexibility.
D) training and development opportunities.
E) job security.

F) B) and D)
G) B) and C)

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Oliver works at Tate Corp. ,an environmentally-conscious apparel manufacturing company.He primarily focuses on the tastes and needs of the firm's customers.He achieves this by managing a team that regularly interacts with customers through various promotional activities and events.He also provides insights on how to produce eco-friendly outfits through his specialized knowledge of cost-efficient manufacturing processes.This implies that Oliver


A) is an HR professional.
B) encourages centralized decision making.
C) is a knowledge worker.
D) encourages a narrow business focus.
E) belongs to the external labor market.

F) A) and E)
G) A) and B)

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